These Terms of Service ("Terms") govern your use of the Pullmarket website, mobile applications, inventory, marketplace, wallet, Pull Packs, rewards, and related services (collectively, the "Service") provided by SKYCOAST CAPITAL LLC, a Florida limited liability company doing business as Pullmarket ("Pullmarket," "we," "us," or "our"). By creating an account, purchasing a product, opening a Pull Pack, accessing the inventory, or otherwise using the Service, you agree to these Terms.
Please read these Terms carefully. They contain important information about your rights, what you can expect from the Service, and what we expect from you — including rules about chargebacks and payment disputes, automatic Sellback, and dispute resolution by arbitration.
Your use of the Service is also subject to our Privacy Policy and Cookie Policy, including our disclosures about analytics, advertising, Google tools, Meta Business Tools, cookies, pixels, conversion measurement, and privacy choices.
You must be at least 18 years old to use the Service. By using the Service, you represent that you are at least 18, that you are not prohibited from receiving the Service under applicable law, and that you are using the Service for yourself and not on behalf of any other person or entity except as expressly permitted.
The Service is available only to users in jurisdictions where it is lawful. You are responsible for determining whether use of the Service is lawful in your jurisdiction. We may restrict, limit, or block access based on location, age, sanctions screening, fraud risk, verification status, or other factors.
You must create an account to use most features of the Service. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for all activity that occurs under your account.
You may not share your credentials, allow others to access your account, create accounts for others without permission, or use another person's account without permission. You must notify us immediately at Email support if you believe your account has been compromised.
Pullmarket may require identity verification, age verification, phone verification, payment verification, address verification, or other verification before or after account creation, before or after a purchase, before or after a redemption, or at any other time. If you do not complete required verification, your access to certain features may be limited or suspended.
Each person may create only one account unless Pullmarket expressly permits otherwise. Multiple accounts created by the same person or household may be suspended, and any rewards, credits, referrals, or benefits obtained through multiple accounts may be reversed.
Pullmarket offers an online platform where users can purchase Pull Packs (randomized collectible-card products), view and manage a digital inventory of owned or assigned items, request redemption or shipping of eligible items, participate in Sellback (selling items back to Pullmarket for non-cashable Pullmarket Credit), access a marketplace where enabled, earn rewards, and use related features.
The Service may change, be updated, be expanded, be restricted, be modified, be suspended, or be discontinued at any time, with or without notice, except as required by law.
Each Pull Pack or product available through the Service has a product page with specific terms. Product-page terms supplement these Terms and control if there is a conflict for the specific product. You are responsible for reviewing the product page before purchasing.
Product pages may include information about the types of cards or items that may be in a pack, disclosed odds or rarity tiers, displayed estimates or value bands, featured item images, Sellback mechanics, special rules, and any overrides to these general Terms. Estimated values, rarity labels, odds, and Sellback quotes shown on product pages are based on live or recent market data and internal valuation methods, and may change at any time.
Images on product pages may show sample items, featured items, or items from previous packs. A displayed card image does not guarantee that exact card is available in every pack unless the product page expressly says so.
Pull Packs are randomized collectible-card products. Each pack contains one or more cards or items selected according to the odds and mechanics shown on the product page. Randomization is applied at the time of purchase, reveal, or assignment, as described on the product page.
Unless the product page expressly guarantees a specific card, player, team, grade, serial number, set, rarity tier, or item, there is no guarantee you will receive any specific item. Pull Packs are sold based on the disclosed pack contents and odds, not based on any particular desired outcome.
Pullmarket discloses odds or rarity tier probabilities on product pages where required or chosen. Odds reflect the probability of a given outcome across many pulls and are not a guarantee for any individual pull. Actual outcomes for any individual pack may differ significantly from expected values.
Estimated item values and value bands are based on live or recent market data and internal valuation methods. They reflect market conditions at the time displayed and may change continuously. Pullmarket does not guarantee that any item will have any particular market value, resale price, or cash value. For revealed pulls, Pullmarket provides an immediate buyback offer equal to 90% of Pullmarket's then-current market-value estimate, paid only as non-cashable Pullmarket Credit/Gems.
Some Pull Packs may be hybrid products where possible outcomes may be held by Pullmarket or a custodian, or may be dynamically sourced or fulfilled through suppliers, partner vaults, marketplace inventory, or other channels. A displayed card image or featured item does not mean the exact card is already in Pullmarket's possession unless the product page expressly says it is held, locked, or guaranteed.
Pull Packs are collectible products, not investment contracts, securities, financial instruments, or guaranteed-return products. Past performance of item values does not predict future values. You should not purchase Pull Packs expecting appreciation, profit, or guaranteed returns.
When you submit a purchase, you authorize Pullmarket and its payment processors to charge the payment method you provide for the purchase price and any applicable taxes, fees, shipping, insurance, storage, redemption, or processing charges. You represent that you are the authorized cardholder or account holder for the payment method, or that you have the authorized cardholder's express permission to use it.
You may not use a payment method that is stolen, unauthorized, obtained through fraud, or used without permission. Your bank or card issuer may require additional authentication. We may decline, delay, or manually review purchases that fail authentication, appear suspicious, or trigger risk rules.
Once a Pull Pack is purchased with Gems, opened, revealed, assigned, or otherwise consumed through the Service, you have received the digital product experience and the transaction is generally final except where the product page says otherwise or applicable law requires otherwise. Opening a digital Pull Pack is the online equivalent of opening a physical sealed collector-card pack: after the pack-opening experience and randomized reveal occur, that digital service has been fully used.
A dislike of the revealed item, a belief that the item is lower value than expected, a later decrease in market value, or a misunderstanding of disclosed product mechanics is not a basis for cancellation, refund, or chargeback.
Pull Packs and other randomized products are final sale once purchased or revealed unless a product page states otherwise or applicable law requires otherwise. You are responsible for reviewing the product page and checkout confirmation before purchasing.
Pullmarket may create and retain electronic records of your account activity including product pages shown, checkout disclosures, acceptance checkboxes, purchase confirmations, reveal timestamps, item assignments, Sellback quotes, Decisions, automatic Sellback events, Pullmarket Credit entries, shipping requests, support communications, and payment data. Pullmarket may use these records to resolve disputes, respond to chargebacks, and enforce these Terms.
After a Pull Pack is revealed or an item is assigned, available actions may include keeping the item in your inventory, requesting redemption and shipping, listing it for resale where enabled, or accepting a Sellback.
Redemption and shipping are subject to successful payment, completed fraud review, identity or age verification, item availability, address verification, and applicable fees. Delivery estimates are not guarantees.
Pullmarket may require verified identity, verified shipping information, tracking, insurance, adult or direct signature confirmation, delivery confirmation, package photos, carrier claim cooperation, or additional fraud review before shipping or releasing any physical item.
If an eligible redeemed item is unavailable, lost, materially misdescribed, blocked by a supplier or partner, or otherwise cannot be fulfilled as originally displayed or assigned, Pullmarket may fulfill the redemption with the same item from another channel, a comparable collectible of equal or greater market value as reasonably determined by Pullmarket using then-current market data, or another remedy required by applicable law or the applicable product terms. Exact set, parallel, serial number, certification number, grade, edition, image, or source is guaranteed only when expressly stated on the product page or redemption confirmation.
Pullmarket may hold, delay, restrict, or cancel redemption or shipping when a transaction is high-risk, subject to verification, subject to a chargeback or payment dispute, associated with a negative balance, or otherwise presents risk.
If your payment is reversed, disputed, charged back, or deemed unauthorized, you lose any rights to the items, Pullmarket Credit, rewards, or proceeds associated with that payment except to the extent applicable law requires otherwise.
You must inspect shipped items promptly and notify Pullmarket at Email support within seven (7) days after delivery if an item is missing, damaged, materially misdescribed, or not what you ordered. You must keep all packaging and cooperate with carrier claims, fraud review, and return procedures.
Every revealed pull receives an immediate buyback offer equal to 90% of Pullmarket's then-current market-value estimate, paid as non-cashable Pullmarket Credit/Gems. The underlying market-value estimate may change based on live or recent market data, comparable sales, marketplace listings, card liquidity, demand, grade, condition, inventory, fees, risk, and internal valuation methods. Pullmarket Credit/Gems are site credit only and are not cash, not withdrawable cash, not cash prizes, and not cash-equivalent payouts.
After an item is revealed or assigned to your account, you are responsible for making a "Decision" — taking one of the available actions shown in the Service. Unless the product page states otherwise, the Decision period is twenty-four (24) hours from the time the item is first revealed or assigned to your account.
Important: If you do not make a Decision within the twenty-four (24) hour Decision period, Pullmarket will automatically sell the item back to Pullmarket at the then-current 90% Gems buyback offer. The resulting amount will be credited to your account as non-cashable Pullmarket Credit/Gems. The underlying market-value estimate may be higher or lower than any estimate previously displayed. Automatic Sellback is final and irreversible unless Pullmarket expressly agrees otherwise or applicable law requires otherwise.
Sellback availability and Sellback credits may be delayed, held, reversed, canceled, or restricted when a transaction is subject to payment review, fraud review, chargeback risk, or account review. If a Sellback occurs in connection with a transaction that is later reversed or found to be fraudulent, Pullmarket may reverse the related Pullmarket Credit.
Gems or credits issued through Sellback, Buyback, automatic Sellback, manual buyback, marketplace proceeds where enabled, account adjustments, or similar credit events are not purchased cash balances. They are non-refundable, non-cashable site credits and may not be used to create, request, or imply a cash prize, cash redemption, cash-out right, wagering payout, or money-transmission transaction.
Pullmarket Credit has no cash value. It cannot be withdrawn, transferred, sold, assigned, pledged, deposited to a bank account, converted into cryptocurrency, or redeemed for cash or any cash-equivalent payout. Pullmarket Credit may be used only for eligible purchases, fees, or features within the Service.
Only unused Gems purchased directly from Pullmarket with a cash payment may be eligible for refund under Section 11. Bonus Gems, promotional Gems, referral Gems, reward Gems, free Gems, matched Gems, Sellback or Buyback credits, marketplace credits, account adjustments, and any other non-purchased credits are not refundable, not redeemable for cash, and have no cash value.
When Gems are spent, Pullmarket may apply the spend against refundable purchased Gems before non-refundable credits. Refund eligibility is reduced by purchases, pack openings, break entries, shipping-fee payments, item purchases, credits used, bonuses consumed, or other post-purchase account activity.
Promotional credits, reward credits, points, keys, shards, and similar non-cash benefits may expire, be capped, be modified, or be revoked for fraud, abuse, error, or violation of these Terms, unless applicable law requires otherwise.
Gem Drops, referral bonuses, share rewards, and similar promotional benefits are available only to eligible users and may require an ID Verified account before participation or payout. Referral gem bonuses may also require the referred account to complete a minimum qualifying purchase amount using purchased, non-bonus gems; free, matched, promotional, admin-granted, or bonus gems may not count toward that requirement. Pullmarket may withhold, cap, reverse, or deny promotional benefits connected to duplicate accounts, same-device or same-IP activity, shared payment fingerprints, referral rings, bot activity, VPN abuse, chargebacks, refunded transactions, or other fraud-risk signals.
Fees may include purchase fees, marketplace fees, buyback spreads, processing fees, shipping fees, insurance fees, storage fees, redemption fees, and chargeback fees disclosed in the Service. Fees are non-refundable unless stated otherwise or required by law.
You are responsible for taxes arising from your purchases, sales, rewards, referrals, credits, redemptions, and other transactions. Pullmarket may collect sales tax or other taxes where required and may request tax forms and report transactions to tax authorities as required by law.
Nothing in these Terms limits any non-waivable rights you have under applicable law or card-network rules. At the same time, Pullmarket takes fraudulent, abusive, false, or bad-faith payment disputes seriously.
Pullmarket may use automated and manual fraud-prevention controls including payment risk scoring, velocity limits, device fingerprinting, IP address review, VPN review, geolocation review, identity verification, age verification, selfie or liveness checks, sanctions screening, blocklists, behavioral analytics, account-linking, manual review, and post-transaction monitoring. We may approve, decline, cancel, delay, limit, reverse, or manually review any transaction based on fraud-risk signals.
You represent and warrant that each payment method you use is valid, lawfully obtained, and authorized for your use. If you allow another person to access your account or saved payment methods, activity by that person may be treated as authorized account activity. You are responsible for securing your account.
An "Unauthorized Transaction" means a transaction made by someone who was not you and did not have your permission. Contact us immediately at Email support if you believe a transaction is genuinely unauthorized.
An "Improper Chargeback" means a chargeback or payment dispute that is false, abusive, misleading, made in bad faith, or inconsistent with these Terms and the disclosed product mechanics. Examples include disputing a transaction because you disliked the revealed item, expected a higher-value pull, failed to make a Decision before automatic Sellback, or changed your mind after reveal.
Before initiating a chargeback or payment dispute for any reason other than a genuinely unauthorized transaction, you agree to contact Email support and give us a reasonable opportunity to investigate and resolve the issue.
You agree not to initiate a chargeback or payment reversal based on any of the following when the relevant facts were disclosed or permitted by these Terms or the product page:
If a chargeback, payment dispute, or payment reversal occurs, Pullmarket may suspend or restrict the account, freeze Pullmarket Credit and reward balances, delay or cancel redemption or shipment, reverse credits connected to the disputed payment, and require identity or payment verification.
If a payment is reversed, charged back, refunded, or not successfully settled, you may lose all rights to the Pull Pack, revealed item, inventory entry, item, Pullmarket Credit, Sellback credit, reward, or other benefit associated with that payment, except to the extent applicable law requires otherwise.
Pullmarket may compile and submit evidence to payment processors, card networks, or relevant parties including account data, product-page screenshots, disclosure versions, purchase timestamps, reveal timestamps, Sellback records, payment records, fraud-risk signals, shipment records, and support communications.
If you owe Pullmarket money because of a payment failure, chargeback, reversal, fraud, or other amount owed, Pullmarket may set off amounts owed against Pullmarket Credit or other non-cash balances, restrict further purchases or account access, and use collections or other lawful recovery methods.
Pullmarket may restrict, suspend, or terminate accounts associated with repeated chargebacks, repeated payment disputes, card testing, payment fraud, refund abuse, reward abuse, false claims, or other conduct that creates risk. A user who repeatedly receives value and then disputes the related payments may be permanently banned and subject to recovery efforts.
Nothing in these Terms waives rights that cannot be waived under applicable law, including rights relating to genuinely unauthorized transactions, billing errors, consumer protection, or payment-card rules. These Terms are intended to prevent fraud, abuse, and bad-faith disputes, not to prevent users from exercising legitimate legal rights.
Unused Gems purchased directly from Pullmarket with a cash payment may be eligible for refund in Pullmarket's discretion or where required by law, less any amounts spent, used, reversed, consumed, or otherwise no longer available under these Terms. Pullmarket may require account, identity, payment, and fraud review before approving a refund.
Bonus Gems, promotional Gems, referral Gems, reward Gems, free Gems, matched Gems, Sellback or Buyback credits, marketplace credits, account adjustments, and other non-purchased credits are not refundable, not redeemable for cash, and have no cash value. Fees, including processing fees and shipping fees, are non-refundable unless Pullmarket states otherwise or applicable law requires otherwise.
Pull Packs, randomized products, pack-opening experiences, break entries, revealed items, assigned items, spent Gems, and other used digital features are generally final once purchased, opened, revealed, assigned, entered, or consumed, unless a product page states otherwise or applicable law requires otherwise.
Pullmarket may cancel, refund, reverse, or correct a transaction if it involves a technical malfunction, pricing error, odds display error, inventory error, duplicate item, unavailable item, fraud, payment failure, or other material issue. If Pullmarket cancels a transaction after charging you, Pullmarket will provide a refund, Pullmarket Credit, substitute item, correction, or other remedy required by law. Refunds may be delayed while fraud review or chargeback review is pending.
Pullmarket may offer rewards, referrals, promo codes, missions, daily bonuses, streaks, experience points, level rewards, leaderboards, achievements, or other loyalty features (collectively, "Rewards"). Rewards are optional promotional features.
Unless the Service states otherwise: Rewards have no cash value; Rewards may not be transferred, sold, or redeemed for cash; Rewards may expire, be capped, be modified, or be discontinued; Pullmarket may reverse Rewards related to refunded, canceled, fraudulent, or disputed activity.
Referral and affiliate rewards may be available only for new users who satisfy eligibility requirements. Self-referrals, referral rings, multiple accounts, fake accounts, automated signups, and spam may be disqualified.
If you receive anything of value for referring, reviewing, promoting, or endorsing Pullmarket, you must clearly disclose that relationship in your communications. You may not make false or misleading claims about odds, values, guaranteed outcomes, profitability, or cashability.
Pullmarket does not operate sweepstakes under these Terms. Pull Packs are collectible-card products, not sweepstakes entries, lottery tickets, raffle tickets, casino games, sports wagers, securities, commodities, or investment contracts.
Pullmarket Credit is not cashable. The Service is not intended to provide cash prizes, cash-equivalent payouts, wagering, or gambling. You may not use the Service for gambling, wagering, money transmission, money laundering, arbitrage, fraud, card testing, chargeback schemes, or any unlawful purpose.
If Pullmarket enables marketplace listings, sales, trades, or user-to-user transactions, you are responsible for the accuracy of your listings and for complying with all applicable rules.
If you list, sell, or trade an item, you represent that you have the right to do so, that the item is authentic, that your listing is accurate, and that the item is not stolen, counterfeit, encumbered, duplicate-listed, subject to a chargeback, or subject to another claim.
Unless the Service expressly states otherwise, any proceeds from marketplace sales are credited as non-cashable Pullmarket Credit and are not withdrawable for cash.
Pullmarket may rely on professional grading companies, certification databases, supplier descriptions, and internal review. A grade or label assigned by a third-party grading company is the opinion of that company and not a guarantee by Pullmarket that the item will cross-grade, re-grade, sell, or appreciate.
Raw-card condition descriptions are subjective. Images may show reflections, dust, sleeves, scans, slabs, or display artifacts. If exact condition is material to your purchase, review all available images and disclosures before buying.
Pullmarket may cancel or correct listings that appear counterfeit, altered, stolen, mislabeled, materially damaged, duplicate-listed, or otherwise problematic.
You may not:
The Service, including software, designs, names, logos, trade dress, graphics, text, images, videos, features, and content, is owned by Pullmarket or its licensors and is protected by intellectual-property laws. You may use the Service only as permitted by these Terms.
If you submit reviews, messages, images, videos, feedback, listings, dispute information, or other content ("User Content"), you grant Pullmarket a non-exclusive, worldwide, royalty-free license to use, host, store, reproduce, display, modify, distribute, and create derivative works from that User Content to operate, improve, market, secure, investigate, and protect the Service. You represent that your User Content is accurate, lawful, and not infringing.
The Service may integrate with payment processors, banks, card networks, shipping carriers, analytics providers, identity-verification providers, cloud hosting providers, customer-support tools, fraud-prevention vendors, advertising providers, social platforms, tax tools, insurers, or other third-party services. Pullmarket is not responsible for third-party services, and your use of those services may be governed by their own terms and policies.
Our advertising and measurement integrations may include Google Tag Manager, Google Analytics, Google Ads features, Meta Pixel, Meta Conversions API, and similar tools. These tools may receive events related to page views, signups, checkout starts, verified purchases, conversion value, currency, transaction identifiers, item/category information, hashed contact identifiers where available, IP address, browser data, and cookie identifiers, subject to our Privacy Policy, Cookie Policy, applicable law, and the relevant third-party terms.
We may suspend, restrict, or terminate your account or access to the Service if we believe you violated these Terms, created legal or operational risk, engaged in fraud or abuse, failed verification, initiated an Improper Chargeback, misused rewards or referrals, violated law, or created unacceptable risk.
Upon suspension or termination, you may lose access to features, rewards, referrals, promotional credits, and pending transactions. Termination does not eliminate amounts owed, chargeback obligations, fraud-review obligations, indemnity obligations, or provisions that by their nature should survive termination.
To the maximum extent permitted by law, the Service and all products are provided "as is" and "as available." Pullmarket disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and quiet enjoyment.
Pullmarket does not warrant that randomized outcomes, odds displays, market-data estimates, Sellback quotes, rarity labels, or account features will be accurate, uninterrupted, unchanged, profitable, or error-free. Pullmarket does not guarantee that any item will appreciate, retain value, be eligible for resale, or be available for Sellback at any particular price.
To the maximum extent permitted by law, Pullmarket and its officers, directors, employees, contractors, affiliates, suppliers, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, goodwill, opportunities, profits, revenue, expected value, market value, resale value, or Sellback value.
To the maximum extent permitted by law, Pullmarket's total liability for any claim arising out of or relating to the Service or these Terms will not exceed the greater of: (a) the amount you paid to Pullmarket for the transaction giving rise to the claim; or (b) $100.
Some jurisdictions do not allow certain disclaimers or limitations, so some limitations may not apply to you.
You agree to defend, indemnify, and hold harmless Pullmarket and its officers, directors, employees, contractors, affiliates, suppliers, and agents from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from or relating to your use of the Service, your violation of these Terms, your User Content, your listings or sales, your referrals or promotions, your chargebacks or payment disputes, your fraud or abuse, your misuse of payment methods, your false claims, your violation of law, or your violation of third-party rights.
Please read this section carefully. It may require you and Pullmarket to resolve disputes through binding individual arbitration instead of in court.
Before filing a claim, you and Pullmarket agree to try to resolve the dispute informally. A party must send written notice describing the dispute and requested relief to Pullmarket at Email support or by mail to SKYCOAST CAPITAL LLC, Attn: EUN KIM, 3376 Quantum Lakes Drive, Boynton Beach, FL 33426. The parties will attempt in good faith to resolve the dispute for 30 days after notice is received.
Except for disputes that qualify for small claims court, intellectual-property claims, account-security claims, fraud or abuse claims, chargeback recovery, payment recovery, or claims that cannot be arbitrated under applicable law, any dispute arising out of or relating to the Service or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its applicable Consumer Arbitration Rules.
You and Pullmarket waive the right to a jury trial and agree that disputes will be brought only on an individual basis, not as a class action, collective action, private attorney general action, or representative proceeding, to the maximum extent permitted by law.
You may opt out of arbitration by sending written notice to Email support within 30 days after you first agree to these Terms. Your opt-out notice must include your name, account email, and a clear statement that you opt out of arbitration.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules, except to the extent federal law or mandatory state consumer law applies.
For disputes not subject to arbitration, you and Pullmarket consent to the exclusive jurisdiction and venue of the state and federal courts located in Florida with proper jurisdiction, unless applicable law requires otherwise.
We may update these Terms from time to time. Updated Terms will be posted with a new "Last Updated" date. If changes are material, we may provide additional notice through the Service or by email. Your continued use of the Service after updated Terms become effective means you accept the updated Terms, unless applicable law requires a different process.
Also see our Privacy Policy and Cookie Policy.
The following disclosures summarize key policies shown at checkout, reveal, and wallet screens.
By purchasing, you confirm that you are at least 18, you are authorized to use the payment method, you reviewed the product page, and you understand this is a randomized collectible-card product. You are not guaranteed any specific card, player, team, grade, rarity tier, market value, or Sellback value unless the product page expressly says so. Pull Packs are generally final once purchased or revealed, except where required by law.
Estimated values, rarity labels, pull tiers, value bands, odds displays, and Sellback prices are based on live or recent market data and internal valuation methods. They may change at any time. Unless we expressly state that a value or mechanic is locked, no displayed value, rarity label, or Sellback price is guaranteed for any period.
Once you purchase, open, reveal, or receive an assigned Pull Pack outcome, you have consumed the digital reveal experience. You may receive an item worth less than the purchase price. A disappointing pull, lower-than-expected market value, changed Sellback quote, or failure to receive a specific non-guaranteed card is not a refund or chargeback reason.
After reveal, you have twenty-four (24) hours to make a Decision, such as keeping or holding the item, redeeming it if eligible, listing it where enabled, or accepting Sellback. If you do not make a Decision within twenty-four (24) hours, Pullmarket will automatically sell the item back at the then-current Sellback price and credit your account with non-cashable Pullmarket Credit. The automatic Sellback price may be higher or lower than any price shown earlier.
Pullmarket Credit is not cash. It cannot be withdrawn, transferred, sold, deposited, converted to cryptocurrency, or redeemed for cash or cash-equivalent payout except where required by law. Pullmarket Credit may be used only for eligible purchases, fees, or features within Pullmarket.
Contact support [at] pullmarket.io before filing a payment dispute unless the transaction is genuinely unauthorized. False or abusive chargebacks may result in account holds, frozen credits, canceled shipments, reversed rewards, loss of rights to disputed items or credits, negative balances, termination, and recovery efforts to the extent permitted by law.
Inspect shipped items immediately. Contact support [at] pullmarket.io within seven (7) days after delivery if an item is missing, damaged, materially misdescribed, or incorrect. Keep all packaging and cooperate with carrier, insurance, fraud-review, and return procedures.